You will need to have a mail domain admin setup to customize your SmarterMail domain settings. Please submit a ticket to support@kinetikhosts.com with a list of the email users that you wish to have promoted. Once you have a domain admin you can adjust the domain default settings by doing the following:
To get started, click the Settings button on the main toolbar, and then select Spam Filtering
in the Filtering folder under the My Settings tree view.
Options
Use default spam settings - Choose this option to accept the default spam
options provided by your domain administrator. The settings will be displayed in the Actions
tab for easy reference.
Override spam settings for this account - Select this option to customize
the way spam is handled, and to override the settings created by the domain administrator.
More information about the types of actions allowed can be found below.
Actions
If you are using the default spam options that were set up by your administrator,
they will appear on this tab.
In the case that you have chosen to override the settings, the following possible
actions appear for each spam probability.
- No action
- Delete message
- Move to Junk E-Mail folder
- Add text to subject line - A Text box will appear where you can specify the
text you would like appended to the subject.
Trusted Senders
Email addresses (ex: joe@example.com) or domain names (ex: example.com) can be added
to your list of trusted senders. When email comes in from a trusted sender, all
spam filtering for that email is bypassed. Enter one email address or domain name
per line. Normal content filtering rules are still followed, however.
Any emails that you "unmark as spam" will add the sender to your trusted senders
list automatically.